Last Updated: May 19, 2025

1. Introduction

Welcome to Spotlight. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

2. Information We Collect

We may collect the following types of information:

Contact Information: such as your name, email address, and company details.
Website Information: when you provide your website URL for analysis.
Usage Data: information about how you interact with our services.
Technical Data: including IP address, browser type, device information, and cookies.

3. How We Use Your Information

We use your information to:

Provide and maintain our services
Create and deliver your AI visibility analysis
Communicate with you about our services
Improve and develop our platform
Protect against fraud and unauthorized access

4. Data Sharing and Disclosure

We may share your personal information with service providers and partners who help us operate our business. We do not sell your personal information to third parties.

4A. Use of Data for Research and Marketing

Spotlight may use data generated in user reports, including analysis results and insights, for research purposes, case studies, and to improve our services. Spotlight may also mention your brand name and reference your use of the service in case studies, marketing collateral, and other promotional materials, unless you explicitly request otherwise in writing.

4B. Data Accuracy and Limitations

Due to the probabilistic nature of large language models (LLMs), all data, analysis, and results provided by Spotlight are subject to inherent limitations. Users should expect a typical error margin of 5-10%, and in some cases, the error margin may be higher. Data and insights generated by Spotlight are not guaranteed to be 100% accurate or complete, and should not be solely relied upon for critical decisions.

5. Data Security

We implement appropriate security measures to protect your personal information. However, no internet transmission is completely secure. We cannot guarantee the security of information transmitted to our website.

6. Your Rights

Depending on your location, you may have rights related to your personal information, including:

Access to your personal information
Correction of inaccurate information
Deletion of your information
Objection to certain processing
Data portability

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website.

8. EU Privacy and Data Protection

Spotlight is committed to complying with the General Data Protection Regulation (GDPR) and all applicable EU privacy laws. If you are located in the European Union, you have certain rights regarding your personal data, including the right to access, correct, delete, restrict processing, object to processing, and data portability. You also have the right to lodge a complaint with your local data protection authority. Spotlight processes personal data lawfully, fairly, and transparently, and implements appropriate security measures to protect your information.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected].

For information about billing, cancellation, and refund policies, please refer to our Terms of Service.